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May

 

Nip Conflict in the Bud

Business is nothing but a mass of relationships: people working with people.  And whenever that happens, conflict naturally arises.  Sometimes it’s based on a tangible disagreement about a strategy or approach.  Other times, it comes from a simple unresolved misunderstanding.

Working in an increasingly flat and diverse environment means that there are infinite opportunities for stylistic and cultural misunderstandings. A direct, cut-to-the chase communication style might be interpreted as attacking; a less direct style might be considered sneaky. One might assume that because a person behaves a certain way, it means they’re being intentionally difficult or that their intentions are less than honorable.

Left unaddressed, these types of assumptions can turn into full-blown conflicts that can erode trust, teamwork, and performance.  As a leader, it is crucial that you step up to these situations and expect your people to do the same.  Demonstrate courageous conversations about the behavior you’re observing – and its impact. Seek to understand where the other person is coming from.  By having the right real conversation, you can turn the misunderstanding into a moment of enlightenment that strengthens the relationship and enhances teamwork.

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The Authentic Leadership Alliance LLC (ALA) is a leadership and communications consultancy that helps organizations and individuals lead and communicate on purpose – with clarity, conviction and a firm grounding in who they are.

We believe that when a leader, team or organization is authentic and purposeful, they have the potential to achieve extraordinary things. Unlocking that potential is what ALA is all about.

We work with public and private companies, government entities, start-ups and nonprofit organizations. In addition to our consulting and coaching services, we provide leadership speakers and facilitators for a range of events, conferences and meetings.

Our approach is based on the philosophy that to be most effective, especially in an environment of constant change, leaders and organizations must have a clear understanding of who and what they are – their authenticity. With this as an underpinning, we help clients develop breakthrough leadership and communications strategies. Whether this translates into a core messaging platform, change management strategy, a new approach to stakeholder or team engagement, or an integrated strategic communications plan, ALA helps clients move forward with greater clarity, focus and transparency.