Reward aptitude and attitude.

We see it all the time: a leader will promote or recruit someone into a management position who is experienced and knowledgeable, but who lacks the right can-do, team-oriented attitude.  And then they wonder why this person struggles as a leader.

Don’t assume that just because someone is intelligent or credentialed, they have the ability (or willingness) to effectively lead others.  Before you promote them into a management or leadership position, think carefully about their fundamental orientation – their mindset, behaviors, their ability to delegate, build and motivate a team, engage others, and share information. Ask yourself whether they focus on solutions instead of problems. And importantly, consider whether they care more about the organization’s success than advancing their own personal agenda.

Be mindful of who you’re promoting and the message it’s sending to the organization.  Are you rewarding bad behavior, simply because someone is technically or politically astute? In the end, you want both aptitude and attitude in all employees – especially leaders.  Remember that culture is built on the mindsets and behaviors of the people in your organization, and having the right organizational culture is pivotal to your success.  

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Put wind in their sails.

One of the most vital responsibilities of leadership is to motivate and inspire others. We call it “putting wind in their sails” -- enabling your people to move forward faster, with energy and enthusiasm.

You are only as good as the work of your team, so think about how to motivate your people to stretch and reach their full potential while going the extra mile for you and the organization. Empower your people to truly own their jobs. Practice effective delegation, managing to milestones, not details. Stay out of the weeds! Remember the 4:1 ratio of feedback: it takes 4 positive comments to offset a single critical one. ‎And bear in mind that public recognition, a personal note of thanks, or advocacy higher up the chain can be more motivating to an employee than a simple financial reward. Everyone has their hot buttons: things that frustrate them and things that delight them. Make it a point to understand these things in your team members, and it will be easier to keep them motivated.

Today, ask yourself, “what more can I do to put wind in their sails?”

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